Privacy Policy
Blue Mobility Co., Ltd. (hereinafter referred to as "we" or "our company") has established the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information of bookers (as defined in Article 3 of the Terms of Service) and other users of our services (hereinafter referred to as "users").

We are committed to protecting personal information by building a system to safeguard such information, ensuring that all employees recognize the importance of personal information protection, and strictly implementing these measures. This initiative aims to promote the protection of personal information.

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). It includes information about a living individual that can identify a specific individual based on details such as name, date of birth, or other descriptions, as well as information that contains personal identification codes.

Article 2 (Purpose of Use of Personal Information)

1. We collect and use users' personal information within the scope necessary for the following purposes. If we intend to use personal information beyond the scope of these purposes, we will obtain prior consent from the user through appropriate means.

1. To provide our services (hereinafter referred to as "Our Services").
2. To manage users' usage history of Our Services.
3. To process payment of usage fees, etc.
4. To respond to, confirm, and record user inquiries, consultations, complaints, and support requests.
5. To inform users about new features, updates, campaigns, and other services offered by us (including sending emails, flyers, or other direct mail).
6. To send information about services or businesses partnered with us.
7. To communicate necessary updates such as maintenance, important notices, or changes to terms.
8. To notify users of changes, discontinuations, terminations, or cancellations of Our Services.
9. To report the usage status of Our Services to users.
10. To request cooperation for surveys or interviews regarding Our Services or invite participation in events and report their results.
11. To analyze usage history of Our Services for improvements, new developments, and advertisement delivery.
12. To create statistical data related to the provision of Our Services.
13. To improve or refine Our Services or develop new services.
14. To provide personal information to participating companies at events organized by us, based on user consent or application.
15. To enhance and improve user experience in our digital services (websites, mobile applications, etc.).
16. To deliver behaviorally targeted advertisements using ad distribution services like Google and Yahoo!.
17. To analyze attribute information and behavioral history obtained by us to understand user preferences and interests.
18. To identify users who violate the Terms of Service and notify them, or to investigate, detect, prevent, and address fraudulent activities such as abuse of services, fraud, or unauthorized access.
19. To provide or share personal data with third parties.
20. In addition to the above, to maintain, protect, and improve Our Services.

Article 3 (Management and Protection of Personal Information)

1　Personal information shall be managed with strict care, and data will not be disclosed or provided to third parties without the user’s consent, except in the following cases:

1 When it is necessary to protect a person’s life, body, or property, and obtaining the user’s consent is difficult.

2 When it is particularly necessary to improve public health or promote the sound growth of children, and obtaining the user’s consent is difficult.

3 When it is necessary to cooperate with a national agency, local government, or an entity entrusted by them to perform duties as prescribed by law, and obtaining the user’s consent may hinder the performance of such duties.

4 When otherwise permitted by law.

2　Notwithstanding the preceding paragraph, if a booker uses our services, we may provide all or part of the booker’s personal information (including the booker’s name, address, phone number, email address, physical information, and other personal information provided to us) to affiliated air transport operators (as defined in Article 3 of the Terms of Service, hereinafter referred to as "affiliated operators").

3　Notwithstanding Paragraph 1, we may provide users' personal data to third parties for purposes such as analyzing browsing history, compiling statistical data, and improving or enhancing our services.

Article 4 (Outsourcing the Handling of Personal Information)

　We may outsource all or part of the handling of personal data within the scope necessary to achieve the intended purpose of use. In such cases, we will thoroughly evaluate the qualifications of the subcontractor and establish provisions regarding confidentiality obligations in the contract. Furthermore, we will provide the necessary and appropriate supervision of the subcontractor.

Article 5 (Shared Use of Personal Information)
We may share users' personal information within the scope necessary to achieve the intended purposes.
<Purpose 1 of Shared Use>
1　To allow affiliated air transport operators (as defined in Article 3 of the Terms of Service) to identify the booker when providing flight-related services through our services.
2　To respond to requests for necessary information from third parties other than affiliated air transport operators (such as advertisers, payment processing companies, and credit card companies) to provide services to the booker as a result of the booker using our services.
<Scope of Personal Information to Be Shared>
Personal information provided by the booker to our company.
<Scope of Parties for Shared Use>
Affiliated air transport operators and third parties related to our services.
<Entity Responsible for Managing Personal Information>
Our company (Representative: Takanori Michihiro).
<Purpose 2 of Shared Use>
When sharing information with our group companies or business partners. (Specific details of shared use, if applicable, will be disclosed separately.)

Article 6 (Use of Cookies)
1　"Cookies" refer to technologies used to record and manage user information on computers or application software when accessing our website or services. Our website uses cookies to enhance the convenience of user access. Users can disable cookies by changing the settings in their web browsers; however, disabling cookies may result in the inability to use some or all features of our services.

2　Our website and services use Google Analytics, a service provided by Google, to understand the usage and visit patterns of our website. When using Google Analytics on our site, Google collects, records, and analyzes user visit histories based on cookies issued by us. We receive these analytical results from Google to understand user visit trends to our site.
The information collected, recorded, and analyzed by Google Analytics does not include any personally identifiable information. Furthermore, such information is managed in accordance with Google's privacy policy. Users can stop the collection of their information via Google Analytics by disabling Google Analytics in their browser's add-on settings.
To disable Google Analytics, users can download and install the "Google Analytics Opt-out Add-on" from Google's opt-out add-on download page and change the add-on settings in their browser. Please note that disabling Google Analytics will also disable it for other websites visited by the user. However, users can re-enable Google Analytics by resetting the browser add-on settings.
For more details about the terms of use of Google Analytics, please refer to the Google Analytics website. For information about Google's privacy policy, please refer to Google's privacy policy.

〈Google Analytics Terms of Service〉
http://www.google.com/analytics/terms/jp.html
〈Google Privacy Policy〉
http://www.google.com/intl/ja/policies/privacy/
〈Google Analytics Opt-out Add-on〉
https://tools.google.com/dlpage/gaoptout?hl=ja

3　In addition to the aforementioned provisions, our partners may set cookies or similar technologies on our website to enhance its usability, deliver advertisements, and collect and analyze access data. In such cases, the information collected will not be provided or disclosed to our company and will be managed and operated in accordance with the privacy policies of each partner. The main third parties that set cookies or similar technologies on our website, other than Google, and their respective privacy policies are as follows:

Yahoo Japan Corporation
https://about.yahoo.co.jp/common/terms/chapter1/#cf2nd
Facebook
https://www.facebook.com/about/privacy/
LINE Corporation
https://terms.line.me/line_rules/
Twitter
https://twitter.com/ja/privacy
AWS (Amazon Web Services)
https://aws.amazon.com/jp/privacy/

Article 7 (Safety Management Measures)
Our company takes safety into careful consideration and implements preventive and corrective measures against risks such as unauthorized access to personal information, loss, destruction, alteration, or leakage of personal information.

Article 8 (Requests for Disclosure of Personal Information)
1　If you wish to inquire about, correct, suspend the use of, or delete your personal information, we will promptly respond in accordance with the Personal Information Protection Act upon verifying your identity through the prescribed procedures. For inquiries regarding this Privacy Policy or to exercise your rights, please contact us at the inquiry desk specified in Article 13.
2　Please note that a handling fee of 1,000 yen per request will be charged for notifications of the purpose of use and disclosure of retained personal data.

Article 9 (Procedures for Amending the Privacy Policy)

Our company will periodically review and strive to improve the content of this policy. The contents of this policy may be subject to change unless otherwise stipulated by law or specific provisions of this policy. The revised Privacy Policy will take effect when it is either notified to users through the methods prescribed by our company or published on our website.

Article 10 (Compliance with Laws and Regulations)
Our company complies with applicable Japanese laws and other regulations regarding the personal information it holds.

Article 11 (Company Address, Representative's Name, and Personal Information Protection Manager)
For details about our company name, address, and representative's name, please refer to our company profile at https://bluemobility.co.jp.

Article 12 (Contact Information)
For inquiries regarding the handling of personal information, please contact us through the inquiry form on our website.

Enacted and Effective Date: July 10, 2023